Assistant Program Manager

POSITION SUMMARY

The Assistant Program Manager (APM) serves as the primary advisor to the contract manager (CM) and internal operations manager for a security contract supporting a governmental entity in the State of Texas.  Authority is delegated to the APM from the CM to execute and meet service performance measures and standards identified in the contract for Centerra (A Constellis company) to meet the contract objectives.

Under the direction of the CM plans, directs, and oversees operations of the contract.  APM provides accurate information to the CM in order for the CM to make timely and proper final decisions. Recommends courses of action and alternatives to the CM in order for the contract to meet client needs. The APM ensures that all staffing levels are met with qualified personnel and ensures that all work rules are followed.  You will maintain and display good discipline, and present a professional appearance while also conducting random, unannounced personnel and post inspections. The APM monitors and evaluates execution of the internal Quality Control Plan.  You will also enforce performance standards and determine dispositions for minor disciplinary actions, and provide recommendations to the Contract Manager for actions meriting potential suspensions or terminations. 

 The APM uses sound judgment to prioritize and complete assignments, some of which consist of numerous complex steps varying in nature and sequence.

RESPONSIBILITIES

• Ensure scheduling is sufficient to meet contract requirements
• Measure contract performance using appropriate tools and techniques
• Monitor overtime to ensure it is within scope and within budget
• Manage changes to scope, schedule and costs
• Manage the relationship with the client and all stakeholders
• Report and escalate to management as needed
• Perform risk management to minimize risks
• Ensure officers follow all work rules, maintain and display good discipline, and present a professional appearance
• Monitor and evaluate all aspects of the execution of the internal Quality Control Plan by the 1^st, 2^nd and 3^rd line supervisors
• Use and continually develop leadership & management skills
• Submit and request background checks
• Liaison with Human Resources regarding review of employment contingencies
• Manage the ordering of needed equipment such as uniforms, ammunition, etc.
• Manage the track and schedule annual physicals, drug screening, security registrations, and certifications per contract requirements
• Manage the activities of the contract Recruiter, Administrative Assistant, external Quality Control Monitor, and Trainer(s).
• Participates in company/department quality audits
• Attend conferences and training as required to maintain proficiency
• Perform other related duties as assigned

QUALIFICATIONS

The APM shall be knowledgeable in leadership, business and management principles, and in strategic planning, resource allocation, and personnel matters.  

Previous Security/Law Enforcement/Military leadership and management experience required. 

Bachelor’s degree preferred.

Serves as a liaison to the client (a law enforcement organization), and ensures high quality service is provided to our client, their stakeholders & their tenant agencies.  Shall be highly competent in both written and verbal communication and can effectively tailor the message to his/her audience. Monitors and assesses the performance of self, others, and sub-organizations to make improvements or take corrective action.  Has the ability to plan, implement and evaluate programs to ensure contract compliance.

BENEFITS

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.

• Medical, Vision & Dental Insurance
• Paid Time-Off Program & Company Paid Holidays
• 401(k) Retirement Plan
• Insurance: Basic Life & Supplemental Life
• Health & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Personal Development & Learning Opportunities
• On-the-job Training, Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach

WORKING CONDITIONS

Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday-Friday from 8:00 am to 5:00 pm, however some extended or weekend hours may be required. 

PHYSICAL REQUIREMENTS

May be required to lift and carry awkward items weighing up to 25 lbs. Requires intermittent standing, walking, sitting, squatting, stretching, and bending throughout the workday. 

https://recruiting.adp.com/srccar/public/RTI.home?r=5000923925506&c=1153651&d=ExternalCareerSite&rb=CareerSite