Dispatcher/Alarm Monitor

Career Area: Security Domestic
City: Denver
State: Colorado
Country: United States
Job Description

Rate of Pay: $28.78/hr plus additional $4.41/hr in Health and Welfare 



o Monitor FPS and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations performing duties such as:

      • Communicating audio messages via radio and telephone
      • Coordinating law enforcement and public safety personnel activities
      • Transferring public safety information
      • Answering questions and updating client records

o Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances.

o Log all calls in database including required details of each call

o Keep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers

o Operate multi-channel radio and telephone dispatch equipment

o Access Federal, State, and local databases and maintain compliance regulations and procedures

o Assist with quality review of events created by fellow dispatchers

o Monitor alarms received and keep records based on unique accounts

o Proficiently perform administrative tasks on desktop computer and notify management of any technological issues

o Monitor in-house closed-circuit television (CCTV) cameras

o Perform dispatching duties for other locations in the event of a failure

o Assist in the training of dispatcher trainees

o Routinely test alarms, communication systems, and other devices



  • US Citizenship Required
  • Candidates will be required to undergo a background check
  • High School diploma or GED.
  • Ability to work under stress and to respond to emergency communications.
  • Minimum of 1 years’ experience as a 911 dispatcher or similar function in an emergency call center.
  • Excellent phone skills.
  • Be able to handle filing and other administrative duties.
  • Knowledge of a 24-hour emergency communication center including familiarity with public safety functions and concerns and of the public safety communication’s environment, demands, requirements and related laws, regulations and systems.
  • Computer Skills — Utilizes a personal computer with word processing, spreadsheet and related software with reasonable speed and accuracy.



Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.


  • Medical, Vision & Dental Insurance
  • Paid Time-Off Program & Company Paid Holidays
  • 401(k) Retirement Plan
  • Insurance: Basic Life & Supplemental Life
  • Health & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Personal Development & Learning Opportunities
  • On-the-job Training, Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach


Equal Opportunity Employer

Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Vet