First Line Supervisor- CBP

Career Area: Security Domestic
City: McAllen
State: Texas
Country: United States
Job Description



In an ever-changing and complex world, security concerns are paramount. Enhanced security requires education, training and specialized skills. Constellis provides end-to-end risk management and comprehensive security solutions to safeguard people and infrastructure globally. Our team of strategic problem solvers has a steadfast moral compass and unwavering dedication to creating a safer world. Constellis is committed to the success of our customers and partners.




Job Purpose:


The Sergeant serves as a First line supervisor monitoring and directing staff as necessary and perform administrative tasks including timekeeping, and report tracking. 


General Description of Duties:


The Sergeant provides close first line supervision of personnel/security officers assigned to their respective shifts, functions, and facilities. In case of after-hours emergency situations, the Sergeant on duty responds and take initial command until higher authority arrives.  They are empowered with the authority necessary to handle emergency events.  Under no circumstances will Supervisors perform officer duties while working in a supervisory capacity. 



  • Must be a US citizen or a person lawfully admitted into the United States for permanent residence and have resided in the U.S. for the last five years
  • Must be at least 21 years of age.
  • Must have a H.S. Diploma or GED.
  • Must be willing to work nights, weekends, and holidays.
  • 1 years of full-time experience as a Security officer within the United States or;
  • 1 years of full-time law enforcement experience while employed by a United States federal, state, city or municipality law enforcement entity, or the United States Military, or;
  • 3 years of non-administrative United States military active duty AND;
  • Completion of a first line supervisor course.
  • Must be able to read, speak, write, and understand the english language, including ability to prepare detailed written reports and fill out forms.
  • Must possesses a State specific Guard License for the State of employment;
  • Must be able to pass all training and obtain all required certifications.
  • Must be able to pass US Government background investigation for required security clearance.
  • Lautenberg Amendment to the Gun Control Act of 1968, Suitability applies.




Knowledge, Skills, and Abilities:


Requires excellent interpersonal communication and customer service skills for interacting with subordinates and customers and perform multiple tasks in tandem.

Requires the ability to work effectively without day-to-day on-site supervision.


Specific Job Duties and Responsibilities:


  • Take immediate action to correct deficiencies and solve problems,
  • Identify and resolve day-to-day staffing shortages caused by call offs,
  • Ensure breaks and relief are provided,
  • Provide verbal counseling and initiate written disciplinary actions as necessary,
  • Provide direct oversight and close supervision of the security officers assigned to their respective areas, functions and facilities
  • Setting an example for subordinates in the areas of appearance, work habits, skill and attitude.
  • Ensure that regulations and post orders are followed.
  • Perform appraisal and analysis of work accomplishments for subordinates.
  • Review all reports for completeness and accuracy.
  • Ensure officers follow all work rules, maintain and display good discipline, and present a professional appearance by conducting random, unannounced personnel and post inspections
  • Use and continually develop leadership skills
  • Perform other related duties as assigned




Constellis protects critical priorities safely and efficiently around the world. Operating globally and based in the Washington D.C. area, our employees bring unparalleled dedication and passion for creating a safer world and upholding the highest standards of compliance, quality and integrity. As a leading global provider of risk management, security, humanitarian, training and operational support services to government and commercial customers worldwide, Constellis’ forward thinking solutions include a range of synergistic services, including background investigations, social intelligence tools, advanced training, logistics and life support, UAV and K9 services, and crisis response mitigation. At Constellis, our number one priority is to secure success for our customers. For more information, visit www.constellis.com




Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.


  • Medical, Vision & Dental Insurance
  • Paid Time-Off Program & Company Paid Holidays
  • 401(k) Retirement Plan
  • Insurance: Basic Life & Supplemental Life
  • Health & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Personal Development & Learning Opportunities
  • On-the-job Training, Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach




Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday-Friday from 8:00 am to 5:00 pm, however some extended or weekend hours may be required. 




May be required to lift and carry awkward items weighing up to 25 lbs. Requires intermittent standing, walking, sitting, squatting, stretching and bending throughout the workday.