Operations Manager

Career Area: Security Domestic
City: Dallas
State: Texas
Country: United States
Job Description

Constellis was established in 2010 by a group of operators and investors who sought to combine best-in-class brands, assets and people within the complex risk management industry. Today, the leading provider of risk management and operational support services worldwide, Constellis combines the legacy capabilities and experience of ACADEMI, AMK9, Triple Canopy, Olive Group, OMNIPLEX, Centerra, Edinburgh International, Strategic Social and all of their affiliates. From life support, procurement, operations and maintenance to high-threat protection, training, C4I systems integration and crisis response, Constellis helps its clients achieve and sustain success, no matter where they are in the world. Constellis operates in approximately 40 countries with regional offices in Africa, the Americas, Europe and the Middle East. Constellis is headquartered just outside of Washington, D.C. in Reston, VA.



Managing the requirements of this contract is considered a critical function. In addition to providing contract administration and ensuring compliance with contract requirements, the Operation Manager (OM) shall assist the Contract Manager (CM) in overseeing and managing all the security operations, to include as a minimum:

  • Ensure employees perform all duties and requirements of the contract, ensuring: quality of services and supplies, timeliness of all deliverables, control costs, compliance with all government reporting requirements, quality control and management of key personnel
  • Make decisions on behalf of the company, particularly on personnel related issues
  • Supervise all individuals working under this contract
  • Be available on a 24-hour basis, to ensure prompt response in the event of an emergency or exigent circumstance
  • Conduct prompt and thorough internal investigations of reported allegations
  • Ensure all equipment and property is tracked and accounted for, and otherwise safeguarded
  • The OM will have overall responsibility for implementing, monitoring, and upgrading the program quality control plan and is responsible for ensuring the work force complies with program requirements.
  • Serve as the focal point for the client for all program activities and be responsible for overall quality and standards conformance in accordance with the SOW.
  • Ability to plan projects, meet objectives, develop contingencies, and manage resources within budget.


  • Bachelor’s degree or substantial and credible law enforcement, fire, military or business management experience, which demonstrates individual’s capacity to effectively manage a security/fire force and program/task order equivalent to scope, magnitude, and complexity as described in this SOW.
  • Possess one or more of the below:
    • Five (5) years of contract management experience supporting contracts for Armed Security Services, Military Security Services, Law Enforcement Services or Fire Services;
    • Five (5) years of contract management experience with contracts that are reasonably similar in size and complexity;
    • Five (5) years of experience as a Senior Level Manager in Law Enforcement or fire services (a senior Level Manager is defined as supervising at least two (2) management level subordinates.)
  • Specialized experience includes: project development and implementation from inspection to deployment; expertise in management and control of funds and resources using complex reporting mechanisms; and demonstrated capability in managing multi-task programs or subcontracts of various types and complexity.




  • Must be fully capable of performing the full scope of security work requiring moderate to arduous physical exertion under either normal or emergency conditions including prolonged walking, sitting, standing and running



Constellis offers a comprehensive, total rewards package that includes competitive compensation, a flexible benefits package, work-life balance, and tailored career development programs that reflect its commitment to creating a diverse and supportive workplace.

  • Medical, Vision & Dental Insurance
  • Paid Time-Off Program & Company Paid Holidays
  • 401(k) Retirement Plan
  • Insurance: Basic Life & Supplemental Life
  • Health & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Coverage Employee Assistance
  • Program Performance Reviews & Advancement Opportunities
  • Personal Development & Learning Opportunities
  • On-the-job Training, Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach