Project Support Specialist

Career Area: Investigations
City: Herndon
State: Virginia
Country: United States
Job Description



 Administrative Specialist — Background Investigations


 Perform administrative duties to assist project management staff. Such duties may include, but are not limited to the following.

    • Data entry, typing, and manifest reconciliation.
    • Case file creation, assembly and maintenance.
    • Retrieve case files as requested or needed.
    • Run credit reports if required
    • Open mail, sort, file and/or distributed
    • Work in the mail room as needed
    • Scan/upload documents to our case management system and to network drives as needed.
    • Order and stock supplies.
    • Prepare manifests and finalizing delivery to the customer.
    • Troubleshoot issues as needed.
    • Running daily operations reports as needed or required.
    • Assist with the investigator credentialing process and process investigator candidates for use on the project.
    • Collaborate and communicate with the Project Management team and all other process stakeholders to make the process as efficient as possible.
    • Other duties as assigned.


  • Must have a current favorably adjudicated SSBI or active Secret Level Security Clearance based on a full field investigation (Tier 5).
  • U.S. Citizenship;
  • Minimum 18 years of age;
  • H.S. Diploma or equivalent;Understanding the background investigations process is favorable
  • Ability to learn quickly and work autonomously.
  • Have problem solving skills and a diplomatic presence to deal various people on the project.
  • Enjoy working with people.
  • Must be organized, reliable, dependable and manage multiple concurrent tasks throughout the day.
  • Proficiency with Microsoft Office, MS Word and ability to learn to use new technology systems. Familiarity with MS Excel and MS PowerPoint, not required, but a benefit.
  • Knowledge of proper grammar and punctuation.