Training Specialist – Background Investigations

Career Area: Investigations
City: Virtual
Country: United States
Job Description

Training Specialist — Background Investigation

REQUIRED SECURITY CLEARANCE: Applicants applying should currently hold, at a minimum, an active Secret clearance based on a Tier 3 Investigation. Must be eligible for immediate crossover to a U.S. Government Top Secret clearance.

Investigations: Must have thorough knowledge of background investigation process and personnel security management as well knowledge of the Federal Investigative Standards (FIS).


Training: Must have experience planning, organizing and facilitating training programs and well as knowledge of instructional design and training software (e.g., Articulate, Captivate, Camtasia) 



* Oversee Program Management Office (PMO) and Investigator training programs.
* Work closely with project and field teams to support training for operational staff.
* Provide expert knowledge concerning the formulation of curricula for Investigation Service
Group training programs. Organize activities such as presentations, job simulations, and role-playing exercises.
* Coordinate and conduct need assessments to identify need and opportunity areas across multiple contracts and lines of business.
* Collaborate with Customer POCs, program SMEs
, and business stakeholders to create and develop content for training courses, curriculum, and resources.
Develop curricula objectives tailored to specific client requirements while ensuring content matches established Program objectives, compliance, and standards.  Evaluate effectiveness of training materials to determine if intended outcomes were achieved.
* Develop or assist in the development and validation of tests for measuring proficiency of students.
* Measure end results of training programs against objectives.
* Provide technical assistance on compliance with client training requirements.
* Recommends new curricula, revision or termination of existing curricula, changes in instructional methodology and the use of new audio-visual equipment.
* Serve as a Learning Management System (LMS) Administrator.
* Create and develop training materials for use with in-person classroom and online trainings.
* Collaborate with Program Office and Field Operations personnel to create, develop and refine job aids and resources for both new and experienced personnel.
* Administer and maintain documents, guides, and resources used for training programs and housed in document libraries.
* Provide Training Manager and/or respective Project Manager/Field Manager with feedback regarding students/learners.
* Facilitate and provide support for remediation training for PMO and Investigator positions.
  Writes scripts for video and audio content.
* Ensure project compliance with ISO standards.
* Facilitate Basic Investigator, PMO, and Contract Specific Training Courses.
* Conduct annual field and PMO refresher trainings.
Keeps current on best practices in instructional design and classroom facilitation.
* Willing to travel up to 25-50% of the time.
* Other duties as assigned.


* U.S. Citizen.
* At least 18 years of age.
* Bachelor’s Degree from four-year College or university; experience in background investigations and knowledge of the background investigation process or equivalent combination of education and experience.
* Experience creating interactive computer-based training modules using Instructional Design software tools (preferred software includes: Articulate Storyline, Camtasia, Snagit).

* Preferred general experience managing and administering a Learning Management System (LMS) to include defining user roles, creating courses, running reports, and troubleshooting issues.
* High reasoning skills, including ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in oral, written, diagram, or schedule form.
* Strong communication skills (both written and oral), including ability to read, analyze, and interpret general business periodicals, customer guidance/manuals, investigator handbook, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to present information in an effective manner to senior management.
* High computer skills and ability to work in a MS Windows based operating environment, including proficiency with Microsoft Office (Word, Excel, PowerPoint), Internet, SharePoint, Microsoft Teams, and E-mail.
* Ability to interact and collaborate with colleagues with diverse backgrounds and experience.