fbpx

CSOC Manager

POSITION SUMMARY

 

This position is responsible for the management of overall operational effectiveness of the dispatch center

 

RESPONSIBILITIES

  • Performing as Manager for the daily operations of the unit and conducts continuous quality review and performance observations to insure day to day operational effectiveness
  • Scheduling, training, access to required systems, and certifications for dispatch personnel. 
  • Making operational recommendations
  • Coordinating internal tabletop exercises
  • Ensuring all required reports are completed
  • Conducting audits in the monitoring systems to ensure the dispatch team is compliant within requirements
  • Monitoring the performance of the Shift Supervisor
  • Assisting the Shift Supervisor during incidents/emergency events when needed. 
  • Other duties as assigned

QUALIFICATIONS

  • High School diploma or GED. Bachelor’s degree or higher preferred
  • 10+ years of experience with security, alarm monitoring, dispatch or operations centers
  • 5+ years of supervisory experience
  • Excellent communication skills
  • Strong knowledge of computers and software application

 

 

BENEFITS

 

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.

 

  • Medical, Vision & Dental Insurance
  • Paid Time-Off Program & Company Paid Holidays
  • 401(k) Retirement Plan
  • Insurance: Basic Life & Supplemental Life
  • Health & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Personal Development & Learning Opportunities
  • On-the-job Training, Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach

 

WORKING CONDITIONS

 

Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday-Friday from 8:00 am to 5:00 pm, however some extended or weekend hours may be required. 

 

PHYSICAL REQUIREMENTS

 

May be required to lift and carry awkward items weighing up to 25 lbs. Requires intermittent standing, walking, sitting, squatting, stretching, and bending throughout the workday. 

Armed Special Police Officer

POSITION SUMMARY 

We are currently hiring Armed Special Police Officers to work at the Court Services and Supervision Offenders Agency located in Washington DC. Various full-time shifts are available for those who possess a minimum of three years of Law Enforcement or Corrections experience and looking to become part of a team that allows growth.

 

RESPONSIBILITIES:

  • Conduct security screening (to include screening with magnetometers, hand wands, x-ray machines, and hand searches of property where x-ray machines are not employed)
  • Patrol areas inside and outside the CSOSA locations
  • Maintain fixed, stationary positions at the entrances to CSOSA facilities and other designated areas in order to prevent unauthorized entrance
  • Serve as a personal escort for designated personnel and visitors, which may include, but not be limited to, escorting from one room to another, one floor to another, from the facility to the parking areas
  • Responsible for the detection and detainment of any person or persons attempting to gain unauthorized access to the property
  • Monitor and operate building fire alarm and intrusion detection systems and other protection devices or building equipment

 

QUALIFICATIONS:

You are a U.S. Citizen and at least 21 years of age.

You have a H.S. diploma or GED.

You must have at least 3 calendar years of verifiable law enforcement, or corrections professional experience and/or its military equivalency

 

BENEFITS

 

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.

  • Medical, Vision & Dental Insurance
  • Paid Time-Off Program & Company Paid Holidays
  • 401(k) Retirement Plan
  • Insurance: Basic Life & Supplemental Life
  • Health & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Personal Development & Learning Opportunities
  • On-the-job Training, Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach

 

PHYSICAL REQUIREMENTS

May be required to lift and carry awkward items weighing up to 25 lbs. Requires intermittent standing, walking, sitting, squatting, stretching and bending throughout the workday

 

Access Control

POSITION SUMMARY

 

THIS IS A PART-TIME POSITION WEEKEND SHIFTS:  5:30 am to 1:30 pm, 1:30 pm – 9:30 pm  and 9:30 pm to 5:30 am

 

This position provides Access Control and Escort support for the facility.

 

RESPONSIBILITIES

  • Security patrols, access control, security related personnel escort duties, traffic, parking control, law and order duties, as well as security and fire safety surveillance.
  • Other duties as assigned.

QUALIFICATIONS

 

Must have the required Top Secret level clearance with FS Polygraph that is current and can be verified.

  • U.S. Citizenship.
  • Minimum 18 years of age.
  • H.S. Diploma or GED.
  • Minimum two (2) years of access control and/or security officer experience;
  • Read, speak, and understand English language fluently;
  • Ability to prepare detailed written reports and fill out forms.
  • Successfully pass an employment physical.
  • Successfully pass all training and obtain required certifications.
  • Successfully pass criminal record and credit report checks.
  • Successfully complete a security interview.

 

BENEFITS

 

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.

 

  • Medical, Vision & Dental Insurance
  • Paid Time-Off Program & Company Paid Holidays
  • 401(k) Retirement Plan
  • Insurance: Basic Life & Supplemental Life
  • Health & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Personal Development & Learning Opportunities
  • On-the-job Training, Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach

 

 

PHYSICAL REQUIREMENTS

 

May be required to lift and carry awkward items weighing up to 25 lbs. Requires intermittent standing, walking, sitting, squatting, stretching, and bending throughout the workday. 

 

WORKING CONDITIONS

 

Work is typically based in a busy office environment and subject to frequent interruptions. Weekend Hours are required.

 

Access Control

POSITION SUMMARY

 

Full Time Position: Mon – Fri 1:30 PM – 9:30 PM

 

This position provides Access Control and Escort support for the facility.

 

 

RESPONSIBILITIES

  • Security patrols, access control, security related personnel escort duties, traffic, parking control, law and order duties, as well as security and fire safety surveillance.
  • Other duties as assigned.

QUALIFICATIONS

 

Must have the required Top Secret level clearance with FS Polygraph that is current and can be verified.

  • U.S. Citizenship.
  • Minimum 18 years of age.
  • H.S. Diploma or GED.
  • Minimum two (2) years of access control and/or security officer experience;
  • Read, speak, and understand English language fluently;
  • Ability to prepare detailed written reports and fill out forms.
  • Successfully pass an employment physical.
  • Successfully pass all training and obtain required certifications.
  • Successfully pass criminal record and credit report checks.
  • Successfully complete a security interview.

PHYSICAL REQUIREMENTS

May be required to lift and carry awkward items weighing up to 25 lbs. Requires intermittent standing, walking, sitting, squatting, stretching, and bending throughout the workday. 

 

WORKING CONDITIONS

 

Work is typically based in a busy office environment and subject to frequent interruptions.

 

BENEFITS

 

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.

 

  • Medical, Vision & Dental Insurance
  • Paid Time-Off Program & Company Paid Holidays
  • 401(k) Retirement Plan
  • Insurance: Basic Life & Supplemental Life
  • Health & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Personal Development & Learning Opportunities
  • On-the-job Training, Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach

 

 

 

 

 

 

Access Control

POSITION SUMMARY

 

THIS IS A PART-TIME POSITION WEEKEND SHIFTS:  7:00 am to 3:00 pm, Saturdays.

 

This position provides Access Control and Escort support for the facility.

 

RESPONSIBILITIES

  • Provide security protection and access control.
  • Provide security protection for all government property, classified material and personnel within assigned areas of responsibility to preclude unauthorized access, theft, or intentional destruction.
  • Report/respond to unusual or emergency situations.
  • Be alert for potential security, property or safety concerns and initiate the appropriate actions.
  • Control ingress/egress into and/or out of posted/controlled/security areas.
  • Prevent/report all violations of security and safety rules and regulations.
  • Respond to protective alarm signals or other unusual/suspicious activities.
  • Maintain a working knowledge of all security and guard orders, written and oral, pertaining to the assigned duties.
  • Perform other duties as assigned.

QUALIFICATIONS

 

Must have the required Top Secret with SCI level clearance that is current and can be verified.

  • Minimum 18 years of age;
  • U.S. Citizenship;
  • H.S. Diploma or GED;
  • Read, speak and understand English language fluently;
  • Minimum one (1) year of Security Monitor or Escort experience;
  • Background investigation and pre-employment drug screening is conducted.
  • Strong teamwork and communication skills. Must be flexible/adaptable to constantly changing environment.
  • Ability to make verbal and written presentations related to site procedures and post orders.
  • Must have a current TS/SCI clearance.

 

WORKING CONDITIONS

 

Work is typically based in a busy office environment and subject to frequent interruptions. Weekend Hours are required.

 

PHYSICAL REQUIREMENTS

 

May be required to lift and carry awkward items weighing up to 25 lbs. Requires intermittent standing, walking, sitting, squatting, stretching, and bending throughout the workday. 

 

BENEFITS

 

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.

 

  • Medical, Vision & Dental Insurance
  • Paid Time-Off Program & Company Paid Holidays
  • 401(k) Retirement Plan
  • Insurance: Basic Life & Supplemental Life
  • Health & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Personal Development & Learning Opportunities
  • On-the-job Training, Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach

 

 

Protective Security Officer and EMT

 

POSITION SUMMARY:

 

Staff armed security posts and provide security for the personnel and property of, and visitors to, assigned US Government Property. May also work in a Control Center.

 

RESPONSIBILITES:

  • Effectively and efficiently screen and process visitors.
  • Identify, report, delay or detain persons who violate rules and regulations.
  • Conduct internal and external roving foot patrols, traffic control.
  • Ability to maintain excellent detection rate on x ray machine.
  • Detect and respond to alarms and emergencies.
  • Communicate and remain accessible via two-way radio or company issued cellular phone.
  • Understand and comply with all requirements defined within company documents to include:
    • Post and General Orders, plans, policies, procedures.
  • Provide first aid, CPR, and assist during emergencies as necessary.
  • Must be able to wear protective body armor as a part of the duty uniform.
  • Maintain training, physical fitness, agility requirements, and weapons qualifications.

QUALIFICATIONS:

  • Be a United States citizen; or a Lawful Permanent Resident who is currently or has served in the US Armed Forces.
  • Has a valid Social Security Card.
  • Possess a current NREMT License.
  • Have verifiable documentation of at least one experience level and at least one educational level or any reasonable combination listed below
    • Experience:
    • A minimum of two (2) years of security (armed) or law enforcement experience; or
    • A minimum of two (2) years of honorable service as a member of any U.S. Armed forces component
    • Education:
    • Received a High School Diploma or equivalent from an accredited learning institution recognized by the U.S. Department of Education or as identified on a DD214; or
    • A minimum of 60 credit hours, in a related field, from an accredited learning institution recognized by the U.S. Department of Education; or
    • Successful completion of a federal/state certified law enforcement education and training or police officer’s standard training course that may result in a law enforcement appointment or commission.
    • Shall fluently speak, read, comprehend, and compose coherent written reports in English.
    • Be a minimum of 21 years of age.
    • Must meet all contract requirements, including medical, physical, drug screening, psychological, background check, training and FPS suitability.
    • Secret Clearance preferred but not required.

BENEFITS:

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.

  • Medical, Vision & Dental Insurance
  • Paid Time-Off Program & Company Paid Holidays
  • 401(k) Retirement Plan
  • Insurance: Basic Life & Supplemental Life
  • Health & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Personal Development & Learning Opportunities
  • On-the-job Training, Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach

WORKING CONDITIONS:

 

Work is typically based in a busy environment and subject to frequent interruptions. Work hours depend on current availability but can include day shift, swing shift and overnight shifts. Weekends and holidays will be required.

 

PHYSICAL REQUIREMENTS:

  • Heavy work: Exerting up to 200 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
  • Must have visual and audio acuity to operate motor vehicles or heavy equipment, machines such as fire equipment and apparatuses, firearms and clearing barrels.
  • May be subject to outdoor conditions including extreme temperatures and weather.
  • Subject to high noise levels.
  • Subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat or exposure to chemicals.
  • May be required to be fitted for and/or wear a respirator.
  • Must be able to stand for extended periods of time, often without breaks, and may be required to climb stairs or ladders and walk-up inclines and on uneven terrain.
  • Must meet all physical and psychological standards as required by the contract.
  • Travel may be required.

 

 

Protective Security Officer

 

POSITION SUMMARY:

 

Staff armed security posts and provide security for the personnel and property of, and visitors to, assigned US Government Property. May also work in a Control Center.

 

RESPONSIBILITES:

  • Effectively and efficiently screen and process visitors.
  • Identify, report, delay or detain persons who violate rules and regulations.
  • Conduct internal and external roving foot patrols, traffic control.
  • Ability to maintain excellent detection rate on x ray machine.
  • Detect and respond to alarms and emergencies.
  • Communicate and remain accessible via two-way radio or company issued cellular phone.
  • Understand and comply with all requirements defined within company documents to include:
    • Post and General Orders, plans, policies, procedures.
  • Provide first aid, CPR, and assist during emergencies as necessary.
  • Must be able to wear protective body armor as a part of the duty uniform.
  • Maintain training, physical fitness, agility requirements, and weapons qualifications.

QUALIFICATIONS:

  • Be a United States citizen; or a Lawful Permanent Resident who is currently or has served in the US Armed Forces.
  • Has a valid Social Security Card.
  • Have verifiable documentation of at least one experience level and at least one educational level or any reasonable combination listed below:
    • Experience:
    • A minimum of two (2) years of security (armed) or law enforcement experience; or
    • A minimum of two (2) years of honorable service as a member of any U.S. Armed forces component.
    • Education:
    • Received a High School Diploma or equivalent from an accredited learning institution recognized by the U.S. Department of Education or as identified on a DD214; or
    • A minimum of 60 credit hours, in a related field, from an accredited learning institution recognized by the U.S. Department of Education; or
    • Successful completion of a federal/state certified law enforcement education and training or police officer’s standard training course that may result in a law enforcement appointment or commission
    • Shall fluently speak, read, comprehend, and compose coherent written reports in English.
    • Be a minimum of 21 years of age.
    • Must meet all contract requirements, including medical, physical, drug screening, psychological, background check, training and FPS suitability.
    • Secret Clearance preferred but not required.

BENEFITS:

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.

  • Medical, Vision & Dental Insurance
  • Paid Time-Off Program & Company Paid Holidays
  • 401(k) Retirement Plan
  • Insurance: Basic Life & Supplemental Life
  • Health & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Personal Development & Learning Opportunities
  • On-the-job Training, Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach

WORKING CONDITIONS:

 

Work is typically based in a busy environment and subject to frequent interruptions. Work hours depend on current availability but can include day shift, swing shift and overnight shifts. Weekends and holidays will be required.

 

PHYSICAL REQUIREMENTS:

  • Heavy work: Exerting up to 200 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
  • Must have visual and audio acuity to operate motor vehicles or heavy equipment, machines such as fire equipment and apparatuses, firearms and clearing barrels.
  • May be subject to outdoor conditions including extreme temperatures and weather.
  • Subject to high noise levels.
  • Subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat or exposure to chemicals.
  • May be required to be fitted for and/or wear a respirator.
  • Must be able to stand for extended periods of time, often without breaks, and may be required to climb stairs or ladders and walk-up inclines and on uneven terrain.
  • Must meet all physical and psychological standards as required by the contract.
  • Travel may be required.

 

 

 

Full Time Unarmed Security Officer

POSITION SUMMARY:

 

Staff unarmed security posts and provide security for the personnel and property of, and visitors to, assigned US Government Property.

 

RESPONSIBILITIES:

  • Protect personnel and property in a professional manner
  • Meet and deal tactfully and politely with general public and visitors
  • Effectively and efficiently screen and process visitors
  • Identify, report, delay or detain persons who violate rules and regulations
  • Complete all reports and paperwork as required
  • Provide first aid, CPR and assist during emergencies as necessary
  • Comply with NGA General Orders and Security Post Orders documents;
  • Be fully familiar with building layout, floor plans, manual fire alarm locations, fire extinguisher locations, Automated External Defibrillator (AED) locations, emergency routes, and evacuation assembly points;
  • Report to assigned post at the designated time;
  • Remain on post until properly relived and pass all information relevant to the post to the relieving Security Officer;
  • Must be able to wear protective body armor as a part of the duty uniform
  • Ensure safety requirements compliance and safe work practices
  • Perform other duties as assigned

QUALIFICATIONS:

  • Must be at least 21 years of age
  • US Citizen with a valid social security card
  • Must possess a minimum of a High School diploma or equivalent
  • Must possess one of the following experience or education criteria below:
  1. Minimum of two (2) years unarmed security experience within the past five years
  2. Three (3) years of service in the Military or National Guard
  3. Successfully completed a state certified law enforcement education and training program or police officer’s standard training course  
  • Must meet all medical and physical standards as outlined in the contract
  • Meet background screening and U.S. Government suitability requirements
  • Currently hold a valid DC Special Police Officer license or DC Security Officer license 
  • Strong command of the English language

BENEFITS:

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.

  • Medical, Vision & Dental Insurance
  • Paid Time-Off Program & Company Paid Holidays
  • 401(k) Retirement Plan
  • Insurance: Basic Life & Supplemental Life
  • Health & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Personal Development & Learning Opportunities
  • On-the-job Training, Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach

WORKING CONDITIONS:

  • Day Shift, Weekday and Weekend availability required
  • Frequent and prolonged walking, standing, sitting, and stooping
  • Work is performed inside the property and unpredictable crisis situations.
  • Shift work required

PHYSICAL REQUIREMENTS:

  • Ability to remain standing on post up to four (4) consecutive hours without eating, drinking, or relieving bladder/bowels.
  • Must meet all physical and psychological standards as required by the contract
  • Travel may be required

Alarm Monitor Technician

WHY CONSTELLIS?

In an ever-changing and complex world, security concerns are paramount. Enhanced security requires education, training and specialized skills. Constellis provides end-to-end risk management and comprehensive security solutions to safeguard people and infrastructure globally. Our team of strategic problem solvers has a steadfast moral compass and unwavering dedication to creating a safer world. Constellis is committed to the success of our customers and partners.

 

POSITION SUMMARY

The Alarm Monitor position provides physical security, by monitoring a detection, intrusion monitoring system. Close Circuit TV (CCTV) monitoring; dispatch; visitor processing; and administrative services.

YOU MUST POSSESS AN ACTIVE TOP SECRET/SENSTIVE COMPARTMENT INFORMATION WITH FULL SCOPE POLYGRAPH CLEARANCE BEFORE APPLYING.

RESPONSIBILITIES:

The responsibilities of the position include, but are not limited to, the following:

  • Perform all duties of an Alarm Monitor.
  • Maintain daily duty log.
  • Conduct and record various checks and verifications
  • Report suspicious activities and persons.
  • Operate Intrusion Detection system, fire alarm system, radio transmitter and receiver, and telephones: Receives incoming fire calls by telephone or through alarm system.
  • Questions caller, observes alarm register.
  • Determines type and number of units to respond to alarms and/or emergency.
  • Relays messages from emergency scene, such as requests for additional help and medical assistance.
  • Records date, time, type of call and destination of messages received or transmitted.
  • Maintains activity, code, and locator files.
  • Other duties as assigned.

QUALIFICATIONS:

  • U.S. Citizenship;
  • Minimum of 18 years of age;
  • High School Diploma or GED;
  • Impeccable customer service skills.
  • Possess good writing skills and ability to make decisions quickly and accurately;
  • Ability to function in a fast pace environment and able to multi task with little assistance;
  • Excellent verbal communication skills and able to interpret documents to ensure all rules and procedures are being applied;
  • Ability to write routine reports and correspondence;
  • Ability to maintain telephone rapport with customers at all levels;
  • Ability to complete assignments in a timely manner;
  • Ability to apply reasoning skills and document them oral, written, and/or diagram form;
  • Ability to solve problems until completion;
  • Ability to work in a MS Windows based operating environment, including proficiency with Microsoft Office (Word, Excel, PowerPoint);
  • Valid driver’s license;
  • Must have the required current Top-Secret clearance with Compartmental Access and Full-Scope polygraph.

ABOUT CONSTELLIS

 

Constellis protects critical priorities safely and efficiently around the world. Operating globally and based in the Washington D.C. area, our employees bring unparalleled dedication and passion for creating a safer world and upholding the highest standards of compliance, quality and integrity. As a leading global provider of risk management, security, humanitarian, training and operational support services to government and commercial customers worldwide, Constellis’ forward-thinking solutions include a range of synergistic services, including background investigations, social intelligence tools, advanced training, logistics and life support, UAV and K9 services, and crisis response mitigation. At Constellis, our number one priority is to secure success for our customers. For more information, visit www.constellis.com

 

BENEFITS

 

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.

 Medical, Vision & Dental Insurance

  • Paid Time-Off Program & Company Paid Holidays
  • 401(k) Retirement Plan
  • Insurance: Basic Life & Supplemental Life
  • Health & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Personal Development & Learning Opportunities
  • On-the-job Training, Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach

 

WORKING CONDITIONS

Inside and outside of facilities, moderate to extreme temperatures. May require travel between facilities.

 

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job the employee is frequently required to sit, talk or hear, stand, walk, use hands to handle, drive a motor vehicle, or operate objects, tools or controls; and reach with hands and arms.  
  • The employee occasionally lifts and/or moves up to 25 pounds.

EEO

 

Constellis and its affiliated companies are equal opportunity employers. All applicants receive consideration without regard to race, color, sex, sexual orientation, gender identity, age, ethnicity, religion, national origin, disability, veteran status or any other characteristic prohibited by federal, state, or local law.

 

Equal Opportunity Employer

Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Vet

NCIC Terminal Agency Coordinator

Position Description:

 

NCIC Coordinator support shall be provided to the Government to specifically ensure departmental compliance with NCIC and International Justice and Public Safety Network policies and procedures.

 

Responsibilities:

 

  • Initiate and receive correspondence concerning NCIC/NLETS;
    • System Issues
    • Testing Issues
    • Coordinate issuance of passwords and user identification (User IDs)
    • Password Resets
    •  New/Updated processes or procedures
  • Ensure CJIS Security Policies are met.
  • Ensure terminal operators are certified in accordance with NCIC/NLETS policies within six months of assigned duties and recertified biennially thereafter.
  • Ensure all in-house trainers are certified in accordance with NCIC/NLETS policies and procedures and they renew their certification biennially thereafter.
  • Ensure terminal operators have completed annual Computer Security Awareness Training.
  • Maintain an accurate list of individuals that are currently certified and have access as well as users that have been removed from the system and no longer require access.
  • Ensure compliance with established JUST/NCIC regulations and user cooperation with JUST/NCIC mail-in and on-site audits of terminal locations.
  • Conduct investigations relating to the use/misuse of the system, including misuse of criminal history information when required.
  • Annually validate user justification for NCIC/NLETS access and terminate those user accounts that no longer have justification.
  • Annually validate ORI’s to ensure the information contained in each NCIC ORI record and NLETS ORION File record is accurate.
  • Ensure hit confirmation requests are acted upon within the appropriate time constraints per the NCIC 2000 Operating Manual, Introduction, and Section 3.5.
  • Track GSA fleet leased vehicles and license plates when they are reported missing, lost or stolen.
  • Track Operation Reduced Risk incidents.
  • Assist in ensuring that the validations are completed in a timely manner.
  • Ensure all records entered NCIC are accurate and complete.
  • Ensure that each terminal site has current issues of the following publications: NCIC 2000 Operating Manual, the NCIC 2000 Code Manual, the NLETS Users Guide, the CJIS Security Policy, the DOJ 2640.F Information Technology Security, and the JUST Policies and Procedures Manual.
  • Ensure that the agency’s terminals are placed in a secure location that prohibits unauthorized use or viewing.
  • Ensure that the JUST Program is notified in writing prior to moving the physical location of any terminal.
  • Provide a monthly report on all service work accomplished during the previous month by the 5th workday of the month following the performance of the work

 

Qualifications:

 

  • High School diploma or GED
  • Computer Skills – Utilizes a personal computer with word processing, spreadsheet and related software with reasonable speed and accuracy.
  • Must maintain their Instructor Certificate.

WORKING CONDITIONS

 

Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday-Friday from 8:00 am to 5:00 pm, however some extended or weekend hours may be required. 

 

PHYSICAL REQUIREMENTS

 

May be required to lift and carry awkward items weighing up to 25 lbs. Requires intermittent standing, walking, sitting, squatting, stretching, and bending throughout the workday.