NCIC Terminal Agency Coordinator

Position Description:


NCIC Coordinator support shall be provided to the Government to specifically ensure departmental compliance with NCIC and International Justice and Public Safety Network policies and procedures.




  • Initiate and receive correspondence concerning NCIC/NLETS;
    • System Issues
    • Testing Issues
    • Coordinate issuance of passwords and user identification (User IDs)
    • Password Resets
    •  New/Updated processes or procedures
  • Ensure CJIS Security Policies are met.
  • Ensure terminal operators are certified in accordance with NCIC/NLETS policies within six months of assigned duties and recertified biennially thereafter.
  • Ensure all in-house trainers are certified in accordance with NCIC/NLETS policies and procedures and they renew their certification biennially thereafter.
  • Ensure terminal operators have completed annual Computer Security Awareness Training.
  • Maintain an accurate list of individuals that are currently certified and have access as well as users that have been removed from the system and no longer require access.
  • Ensure compliance with established JUST/NCIC regulations and user cooperation with JUST/NCIC mail-in and on-site audits of terminal locations.
  • Conduct investigations relating to the use/misuse of the system, including misuse of criminal history information when required.
  • Annually validate user justification for NCIC/NLETS access and terminate those user accounts that no longer have justification.
  • Annually validate ORI’s to ensure the information contained in each NCIC ORI record and NLETS ORION File record is accurate.
  • Ensure hit confirmation requests are acted upon within the appropriate time constraints per the NCIC 2000 Operating Manual, Introduction, and Section 3.5.
  • Track GSA fleet leased vehicles and license plates when they are reported missing, lost or stolen.
  • Track Operation Reduced Risk incidents.
  • Assist in ensuring that the validations are completed in a timely manner.
  • Ensure all records entered NCIC are accurate and complete.
  • Ensure that each terminal site has current issues of the following publications: NCIC 2000 Operating Manual, the NCIC 2000 Code Manual, the NLETS Users Guide, the CJIS Security Policy, the DOJ 2640.F Information Technology Security, and the JUST Policies and Procedures Manual.
  • Ensure that the agency’s terminals are placed in a secure location that prohibits unauthorized use or viewing.
  • Ensure that the JUST Program is notified in writing prior to moving the physical location of any terminal.
  • Provide a monthly report on all service work accomplished during the previous month by the 5th workday of the month following the performance of the work




  • High School diploma or GED
  • Computer Skills – Utilizes a personal computer with word processing, spreadsheet and related software with reasonable speed and accuracy.
  • Must maintain their Instructor Certificate.



Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday-Friday from 8:00 am to 5:00 pm, however some extended or weekend hours may be required. 




May be required to lift and carry awkward items weighing up to 25 lbs. Requires intermittent standing, walking, sitting, squatting, stretching, and bending throughout the workday.