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Shift Supervisor

Career Area: Security
City: Boston
State: Massachusetts
Country: United States
Job Description


Serves as a First line supervisor monitoring and directing staff as necessary and perform administrative tasks including timekeeping, and report tracking. Provides close first line supervision of personnel/security officers assigned to their respective shifts, functions, and facilities. In case of after-hours emergency situations, the Supervisor on duty responds and take initial command until higher authority arrives.  They are empowered with the authority necessary to handle emergency events. 




Paid 1.5 week training



  • Provide operation oversite at the service desks, mail room, street entries, and loading docks. 
  • Assist with scheduling including overtime approvals, callouts, and personal time off requests 
  • Take immediate action to correct deficiencies and solve problems, 
  • Identify and resolve day-to-day staffing shortages caused by call offs, 
  • Ensure breaks and relief are provided, 
  • Ensure Fire Life safety responsibilities are performed 
  • Provide verbal counseling and initiate written disciplinary actions as necessary, 
  • Provide direct oversight and close supervision of the security officers assigned to their respective areas, functions and facilities 
  • Setting an example for subordinates in the areas of appearance, work habits, skill and attitude. 
  • Ensure that regulations and post orders are followed. 
  • Perform appraisal and analysis of work accomplishments for subordinates. 
  • Review all reports for completeness and accuracy. 
  • Ensure officers follow all work rules, maintain and display good discipline, and present a professional appearance by conducting random, unannounced personnel and post inspections 
  • Use and continually develop leadership skills 
  • Perform other related duties as assigned 



  •  Three (3) years of experience in law enforcement, military or security in the last five years 
  •  Prior experience on an FPS security contract
  •  Ability to pass a contract required medical and drug screen.
  •   Must be at least 21 years of age.
  • Must be a US Citizen or legally authorized to work in the United States
  •  High school diploma or equivalent required.
  •  Highly proficient with a computer to include Microsoft Office software.
  •  Must have a good working knowledge of security operations and safety practices in a business environment.
  •  Ability to communicate effectively both orally and in writing with staff and the public; to prepare, understand, and follow standard operating procedures; to perform duties in a professional manner; to write and investigate required reports; to make independent and good judgment decisions within proper policy and procedures and to maintain all contract required credentials.  
  • Current CPR/AED/1st Aid Certification 
  • Successful completion of training and certification including a Guard License
  • Nice to have certifications in Non-Lethal devices including handcuffs, taser and pepper spray



Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace. 


  • Medical, Vision & Dental Insurance 
  • Paid Time-Off & Company Paid Holidays 
  • 401(k) Retirement Plan 
  • Insurance: Basic Life & Supplemental Life 
  • Health & Dental Care Flexible Spending Accounts 
  • Short-Term & long-Term Disability 
  • Personal Development & Learning Opportunities 
  • On-the-job Training, Skills Development & Certifications 
  • Employee Referral Program 
  • Corporate Sponsored Events & Community Outreach 



Work is typically in or around a busy office building environment and subject to frequent interruptions with long periods of sitting, standing or walking. Extended hours to include nights, weekends and holidays may be required. Often subject to outdoor conditions including extreme temperatures and weather. Subject to high noise levels include gun fire, hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, extreme cold or exposure to chemicals. 



Heavy work: Exerting up to 200 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Must have visual and audio acuity to heavy equipment, machines such as fire equipment and apparatuses, firearms and clearing barrels. May be required to be fitted for and/or wear a respirator. Must be able to stand for extended periods of time, often without breaks, and may be required to climb stairs or ladders and walk-up inclines and on uneven terrain. Must have ability to ride a bicycle. Must meet all physical and psychological standards as required by the contract. Must be physically capable of standing a 12-hour post. Travel may be required.