POSITION SUMMARY
Full Time Training Manager for the FPS Mega Center contract. Serve as the focal point for multiple contract training compliance requirements and be responsible for overall training quality and standards in accordance with each SOW.
RESPONSIBILITIES
- Assist in monitoring and reporting on the effectiveness of employee training during the orientation period and for career development based on approved Government standards and requirements.
- Onboard new employees: obtaining pertinent information from corporate.
- Obtain signed documentation of government rules and expectations.
- Instruct MegaCenter personnel on the proper dress code.
- Instruct MegaCenter personnel on the rules and protocol of discrimination, harassment, and sexual harassment.
- Provide new hires a tour the facility and parking information.
- Assist new employees in obtaining and activating PIV cards.
- Obtain logins and assist with set up of computer systems for new hires as required.
- Ensure new dispatchers take nine (7) required FEMA courses. All other new employees must take active shooter and workplace violence FEMA courses.
- Ensure that all personnel operating a terminal, having access to NCIC or the Identification Index (III), are appropriately trained and certified in accordance with NCIC policies and procedures and that terminal operators renew their certification every two (2) years as required.
- Assist in providing the appropriate training and testing to new users and those requiring recertification in NCIC policies, procedures, and the use of the system.
- Provide NCIC TAC with names and paperwork of new hires that will need access, notifying her of people who are no longer employed her to have their access terminated.
- Complete proper paperwork to get NCIC access procedures started; provide study guides, practice problems, PowerPoint to all new hires and those who need classroom training every 2 years.
- Ensure that all rules and regulations mandated for use of NCIC are being followed to mitigate end-user liabilities that could result in fines, disciplinary actions, or complete removal of the NCIC system.
- Assist in troubleshooting when NCIC users cannot access site or testing or cannot remember their passwords.
- Ensure that Communications Center is advised should NCIC not be working and other MegaCenters need Denver MegaCenter to run clearances/histories/rap sheets for them.
- Maintain daily records of Daily Observation Reports (DOR) to monitor new hires’ progress.
- Monitor new hires allotted training hours to ensure they meet the pre-determined standards through knowledge testing processes and observation.
- Counsel new hires on failure to meet standards.
- Train new hires on theories they will put into practice in Dispatch; alarms, radio, calls for service, Dispatch Operations Log, customer service, phonetic alphabet usage, Language Line and TDD phone system.
QUALIFICATIONS
- Minimum of two (2) years of training experience
- Strong organizational and computer skills
- In-depth knowledge of CSOC training requirements and qualifications preferred
BENEFITS
Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.
- Medical, Vision & Dental Insurance
- Paid Time-Off Program & Company Paid Holidays
- 401(k) Retirement Plan
- Insurance: Basic Life & Supplemental Life
- Health & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Personal Development & Learning Opportunities
- On-the-job Training, Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
WORKING CONDITIONS
Work is typically based in a busy environment and subject to frequent interruptions. Business work hours are Monday-Friday from 8:00 am to 5:00 pm, however some extended or weekend hours may be required.
PHYSICAL REQUIREMENTS
Must be able to lift and carry awkward items weighing up to 100 lbs. Requires intermittent standing, walking, sitting, squatting, stretching, and bending throughout the workday.
POSITION: Background Investigator – DCSA
RESPONSIBILITIES:
Conduct federal background investigations and prepare reports of investigations in compliance with Federal Investigative Standards, all laws, and other required federal agency regulations. Work cases throughout the geographic area of responsibility and travel to various places of employment, residence and education institutions.
16.73-30.98 Hour
QUALIFICATIONS:
- U.S. Citizenship;
- H.S. Diploma or equivalent;
- Minimum of 1 year within the last five (5) years of investigations experience at the federal, state, or local level of government;
- Must have some mix of NBIB/DCSA/FIS Experience;
- Reliable personal vehicle, valid driver’s license, and satisfactory driving record;
- Willing to travel on temporary duty assignments as needed (by car or plane);
- Successfully pass background checks and all required training;
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists;
- Ability to interpret a variety of instructions furnished in oral, written, diagram, or schedule form;
- Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations;
- Ability to write reports and business correspondence;
- Ability to work in a MS Window based operating environment, including proficiency with Microsoft Office (Word, Excel, PowerPoint), Internet and E-mail;
- Current (within the last 2 years) Single Scope Background Investigation (SSBI) or active Secret level security clearance based on an SSBI and able to obtain the required security clearance.
Job Duties and Responsibilities:
- Conduct in-person, one-on-one subject interviews to obtain factual information about the individual’s background and character, in accordance with agency guidelines and instructions.
- Obtain factual information from a variety of personal and record sources to produce a report of investigation that contains all pertinent facts of an individual’s background and character in accordance with agency guidelines and instructions.
- Travel throughout the geographic area of responsibility to conduct investigations at various places of employment, residence, and education institutions as cases are assigned.
- Must be willing to travel in and around assigned location within 30-50 miles (or more) as needed
- Engage in dialogue on a regular basis with managers and representatives at contractor facilities, various U. S. Government organizations, and law enforcement agencies to develop and maintain effective and cooperative working relationships.
- Adapt to changing situations and environments as they occur and be able to interact with people from all walks of life and socioeconomic levels.
- Demonstrate strong verbal and written communications skills and exhibit professional demeanor in all situations.
- Work load based on availability of cases in geographic area.
- Some voluntary, temporary duty assignments in other areas of the country (typically 2-4 weeks at a time) are possible.
- Other duties as required.
Desired Experience and Education:
- Office of Personnel Management investigator training.
- Prior background investigations experience supporting government contracts.
- Associate or Bachelor degree in Criminal Justice or a related field.
- Current Top Secret clearance
- id Time-Off Program & Company Paid Holidays
- 401(k) Retirement Plan
- Insurance: Basic Life & Supplemental Life
- Health & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Personal Development & Learning Opportunities
- On-the-job Training, Skills Development & Certifications
- Corporate Sponsored Events & Community Outreach
WORKING CONDITIONS:
Work is typically based in the investigator’s home office as well as in the investigator’s personal vehicle traveling to various field locations to conduct interviews. Coverage area varies and could include some extended drives. Work hours vary depending on availability of leads and do not always fall within normal business hours, to include potential weekend hours or third-shift appointments.
PHYSICAL REQUIREMENTS:
Requires intermittent standing, writing/typing, walking, sitting, and driving throughout the workday, and may include for multiple hours.
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About
With operations across every major continent and an annual revenue of $1.7 billion dollars, Constellis provides a wide array of opportunities for individuals looking to build successful careers in a fast-paced, growing industry. Legal, moral and ethical business practices remain at the cornerstone of our culture and Constellis continues to be recognized for our emphasis on quality and compliance. This strong track-record of performance is supported by our deep relationships across key government agencies and blue chip commercial customers. With more than 21,000 personnel worldwide, the majority of whom are military or law enforcement veterans, we leverage our employees’ ambition and passion for creating a safer world. Our extensive operational expertise is augmented by our intimate knowledge of economies, communities and cultures. As a result, we share a willingness to support complex operations in some of the world’s most demanding places.
EEOC
Equal Opportunity Employer
