Administrative Assistant



Office administrative support shall be provided to the Government covering a wide range of administrative and clerical functions and efforts. Office administrative services support should directly support the everyday activities of the MegaCenters operations and managers. 




Hourly Rate: $29.68/hr.




  • Produce a typed transcript of the meeting minutes from the weekly manager’s meeting as needed.
  • Assist in updating the internal filing system within the MegaCenter.
  • Schedule meetings; manage MegaCenter staff calendars and the conference call bridge calendar.
  • Prepare and track shipping for all incoming and outgoing packages.
  • Complete order request forms and track through the ordering, shipping, and receiving process.
  • Assist with the contract new hire process. Coordinate required tasks for preliminary background screening.
  • Prepare paperwork for new and replacement PIV card for all MegaCenter staff.
  • Produce, update, and distribute MegaCenter staff internal phone lists.
  • Assist in tracking all inventories utilized by operations within the MegaCenter.
  • Update and distribute HQ MegaCenter staff directory to affiliate MegaCenter personnel.
  • Complete special projects assigned by the MegaCenter managers.
  • Submit service calls to GSA for any facility maintenance or service the needs to be done within the MegaCenter.
  • Input new contract employee personnel information into the MegaCenter information system and complete yearly audits/crosschecks.
  • Compile the monthly HQ Workload Metrics and distribute to the appropriate MegaCenter personnel.


  • U.S. Citizenship Required
  • This position will require the selected applicant to obtain a public trust suitability adjudication.
  • High School Diploma or GED
  • Advanced communication skills that encompass an array of mediums. 
  • Proficient in Microsoft Office (Word/Excel), and Data Entry
  • Ability to type a minimum of 40 to 50 words per minute.
  • Must be organized and be highly detail oriented.
  • Ability to interact and communicate, both oral and written, with individuals at all levels
  • Ability to multitask and remain focused on the overall mission under stressful situations.
  • Ability to produce clear and concise reports and invoices.




Triple Canopy offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.


  • Medical, Vision & Dental Insurance
  • Paid Time-Off & Company Paid Holidays
  • 401(k) Retirement Plan
  • Insurance: Basic Life & Supplemental Life
  • Health & Dental Care Flexible Spending Accounts
  • Short-Term & long-Term Disability
  • Personal Development & Learning Opportunities
  • On-the-job Training, Skills Development & Certifications
  • Employee Referral Program




Infrequent travel as needed, less than 10 days per year.




May be required to lift and carry items weighing up to 25 lbs. Requires intermittent standing, walking, sitting, squatting, stretching, and bending throughout the workday.

Dispatcher/Alarm Monitor

PAY RATE: $28.78/hr. + $4.41/hr. H&W



Monitor Force Protection Services and contract guard radio traffic, receive emergency and non-emergency phone calls, and monitor security alarm systems in Federal Buildings for all US states and territories. Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems.


  • Monitor Force Protection Services and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations performing duties such as:
    • Communicating audio messages via radio and telephone
    • Coordinating law enforcement and public safety personnel activities
    • Transferring public safety information
    • Answering questions and updating client records
  • Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances.
  • Log all calls in database including required details of each call
  • Keep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers
  • Operate multi-channel radio and telephone dispatch equipment
  • Access Federal, State, and local databases and maintain compliance regulations and procedures
  • Assist with quality review of events created by fellow dispatchers
  • Monitor alarms received and keep records based on unique accounts
  • Proficiently perform administrative tasks on desktop computer and notify management of any technological issues
  • Monitor in-house closed-circuit television (CCTV) cameras
  • Perform dispatching duties for other locations in the event of a failure
  • Assist in the training of dispatcher trainees
  • Routinely test alarms, communication systems, and other devices


  • US Citizenship Required
  • Candidates will need to undergo a background check
  • Valid drivers license and reliable transportation required
  • High School diploma or GED.
  • Ability to work under stress and to respond to emergency communications.
  • Excellent communication and phone skills.
  • Ability to handle filing and other administrative duties.
  • Existing dispatch or use of a multi-system phone system is preferred, but on-the-job training is provided in order to obtain knowledge of how a 24-hour emergency communication center operates; to gain familiarity with public safety functions and concerns; to learn of the public safety communications environment, demands, requirements and related laws, to include regulations and systems. 
  • Computer Skills — Efficient knowledge/use of MS Office on a Windows OS, and ability to type approximately 30 WPM without error.
  • Successful completion of Criticall testing is required prior to hire (provided by company)


Working Conditions and Physical Requirements:

  • Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves extended periods of sitting while engaged with a computer terminal or phone.
  • Must have close visual and audio acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structures.
  • Must meet all physical and psychological standards as required by the contract.
  • Local travel or participation in shift work may be requested.