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Background Investigator – DCSA – Nationwide

POSITION: Background Investigator – DCSA

RESPONSIBILITIES:

Conduct federal background investigations and prepare reports of investigations in compliance with Federal Investigative Standards, all laws, and other required federal agency regulations. Work cases throughout the geographic area of responsibility and travel to various places of employment, residence and education institutions.

QUALIFICATIONS:

  • U.S. Citizenship;
  • H.S. Diploma or equivalent;
  • Minimum of 1 year within the last five (5) years of investigations experience at the federal, state, or local level of government;
  • Must have some mix of NBIB/DCSA/FIS Experience;
  • Reliable personal vehicle, valid driver’s license, and satisfactory driving record;
  • Willing to travel on temporary duty assignments as needed (by car or plane);
  • Successfully pass background checks and all required training;
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists;
  • Ability to interpret a variety of instructions furnished in oral, written, diagram, or schedule form;
  • Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations;
  • Ability to write reports and business correspondence;
  • Ability to work in a MS Window based operating environment, including proficiency with Microsoft Office (Word, Excel, PowerPoint), Internet and E-mail;
  • Current (within the last 2 years) Single Scope Background Investigation (SSBI) or active Secret level security clearance based on an SSBI and able to obtain the required security clearance.

 

Job Duties and Responsibilities:

  • Conduct in-person, one-on-one subject interviews to obtain factual information about the individual’s background and character, in accordance with agency guidelines and instructions.
  • Obtain factual information from a variety of personal and record sources to produce a report of investigation that contains all pertinent facts of an individual’s background and character in accordance with agency guidelines and instructions.
  • Travel throughout the geographic area of responsibility to conduct investigations at various places of employment, residence, and education institutions as cases are assigned.
  • Must be willing to travel in and around assigned location within 30-50 miles (or more) as needed
  • Engage in dialogue on a regular basis with managers and representatives at contractor facilities, various U. S. Government organizations, and law enforcement agencies to develop and maintain effective and cooperative working relationships.
  • Adapt to changing situations and environments as they occur and be able to interact with people from all walks of life and socioeconomic levels.
  • Demonstrate strong verbal and written communications skills and exhibit professional demeanor in all situations.
  • Work load based on availability of cases in geographic area.
  • Some voluntary, temporary duty assignments in other areas of the country (typically 2-4 weeks at a time) are possible.
  • Other duties as required.

Desired Experience and Education:

  • Office of Personnel Management investigator training.
  • Prior background investigations experience supporting government contracts.
  • Associate or Bachelor degree in Criminal Justice or a related field.
  • Current Top Secret clearance

 

 

  • id Time-Off Program & Company Paid Holidays
  • 401(k) Retirement Plan
  • Insurance: Basic Life & Supplemental Life
  • Health & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Personal Development & Learning Opportunities
  • On-the-job Training, Skills Development & Certifications
  • Corporate Sponsored Events & Community Outreach

WORKING CONDITIONS:

Work is typically based in the investigator’s home office as well as in the investigator’s personal vehicle traveling to various field locations to conduct interviews. Coverage area varies and could include some extended drives. Work hours vary depending on availability of leads and do not always fall within normal business hours, to include potential weekend hours or third-shift appointments.

PHYSICAL REQUIREMENTS:

Requires intermittent standing, writing/typing, walking, sitting, and driving throughout the workday, and may include for multiple hours.

 

Equal Opportunity Employeropens a pdf file

Minorities/Women/Protected Veterans/Disabledopens a pdf file

 

About

 

With operations across every major continent and an annual revenue of $1.7 billion dollars, Constellis provides a wide array of opportunities for individuals looking to build successful careers in a fast-paced, growing industry. Legal, moral and ethical business practices remain at the cornerstone of our culture and Constellis continues to be recognized for our emphasis on quality and compliance. This strong track-record of performance is supported by our deep relationships across key government agencies and blue chip commercial customers. With more than 21,000 personnel worldwide, the majority of whom are military or law enforcement veterans, we leverage our employees’ ambition and passion for creating a safer world. Our extensive operational expertise is augmented by our intimate knowledge of economies, communities and cultures. As a result, we share a willingness to support complex operations in some of the world’s most demanding places.

EEOC

Equal Opportunity Employer

Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Vet

Records Technician

 

POSITION: Records Technician

Job Duties:

Research and develop new sources of information for completion of case leads; conduct unit case leads accurately and efficiently; prepare and facilitate the replenishment of petty cash and escrow accounts as well as payment of invoices and monthly credit card reconciliation; conduct various records checks and verifications; analyze and resolve lead issues; prepare and facilitate payment for services. Other duties as assigned.

 

Basic Qualifications:

  • U.S. Citizenship;

  • Minimum 18 years of age;

  • High School diploma or general education degree (GED); one to two years’ related experience and/or training; or equivalent combination of education and experience;

  • One year experience in an office, customer service, or sales environment, preferably with interaction with public;

  • Ability to read and interpret documents such as safety rules and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to customers or employees. An ability to establish and maintain telephonic rapport with various sources of information to complete assignments;

  • Ability to calculate figures and amounts. Ability to apply concepts of basic algebra;

  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations;

  • Proficiency in Microsoft Office (Word, Excel, PowerPoint), database software, E-mail, Internet;

Other Requirements:

  • Successfully pass criminal record and credit report checks;

  • Successfully complete a security interview;

  • Must be able to obtain the required U.S. Government Security Clearance.

     

    BENEFITS:

    Constellis offers a comprehensive, total rewards package that includes competitive compensation, a flexible benefits package, work-life balance, and tailored career development programs that reflect its commitment to creating a diverse and supportive workplace.

     

    • Medical, Vision & Dental Insurance
    • Paid Time-Off Program & Company Paid Holidays
    • 401(k) Retirement Plan
    • Insurance: Basic Life & Supplemental Life
    • Health & Dependent Care Flexible Spending Accounts
    • Short-Term & Long-Term Disability
    • Personal Development & Learning Opportunities
    • On-the-job Training, Skills Development & Certifications
    • Employee Referral Program
    • Corporate Sponsored Events & Community Outreach

     

    WORKING CONDITIONS:

    Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday through Friday from 9 am to 6 pm, however, some extended or weekend hours may be required. The position does not require regular travel.

    PHYSICAL REQUIREMENTS:

    Requires intermittent standing, walking, sitting, squatting, stretching and bending throughout the workday.

     

     

 

Registered Nurse

WHY CONSTELLIS?

 

In an ever-changing and complex world, security concerns are paramount. Enhanced security requires education, training and specialized skills. Constellis provides end-to-end risk management and comprehensive security solutions to safeguard people and infrastructure globally. Our team of strategic problem solvers has a steadfast moral compass and unwavering dedication to creating a safer world. Constellis is committed to the success of our customers and partners.

 

POSITION SUMMARY

 

Responsible for working in various healthcare facilities to treat patients with various injuries, illnesses or disabilities. Duties include communicating with Doctors and other Registered Nurses about patient needs, administering IVs, vaccinations, and medications to aid their patients’ health and using medical equipment to monitor patients’ vital signs.

 

RESPONSIBILITIES

  • Provide quality patient care through the nursing process
  • Coordinate plans of care with the staff physician
  • Implement and valuate patients’ plans of care for appropriateness
  • Administer prescribed medications and treatments in accordance with approved nursing techniques
  • Prepare equipment and aids physician during treatments and examinations of patients
  • Observe patient, records significant conditions and reactions, and notify physician of patient’s condition and reaction to drugs, treatments, and significant incidents
  • Take temperature, pulse, blood pressure, and other vital signs to detect deviations from normal and determines progress of patient
  • Report changes in the patient’s medical or mental condition to the attending physician
  • Prepare, coordinate, and review timely, legible, highly accurate clinical notes and progress notes and required recordkeeping
  • Assist with patient and family or significant other education to assist and promote return of optimal health status
  • Assist the Medical Director in performing medical and occupational health examinations including venipunctures and specimen collections, performing audiometric, vision, spirometry testing, EKG’s, vitals, and triage assessments
  • Assume leadership role for medical unit lab, clerical, EMT, and paramedic staff to prepare and assist them with their responsibilities
  • Assist other clinic staff with patient care to include: intake and registration, triage, lab work as directed by supervisor or staff physician and general cleaning, stocking, and care of the medical clinic
  • Identify training requirements needed to maintain required licensure, clinical credentials, certification, and company standards, and completes all required continuing education and refresher training programs
  • Participate in the continuing review of service and in the performance improvement program
  • Assist with clinic competency assessments, annual safety review, CPR, and renewal of licenses by clinical staff
  • Ensure periodic assessments are completed in a timely manner as directed by Federal, State, and applicable program regulations
  • Enforce and demonstrate compliance with Federal, State, Local and accreditation bodies regulations and standards
  • Maintain and provide proof of currency of required Registered Nurse licenses and other certifications
  • Comply with accepted professional standards and practices
  • Other duties as assigned

QUALIFICATIONS

 

Required:

  • Associates or Bachelors degree accepted
  • Knowledge of medical protocols, policies and procedures, and professional standards and practices required
  • Must be able to pass a background check
  • Computer literate with basic MS Office skills required
  • Effective oral and written communication skills with all levels of the organization
  • Strong organizational skills with the ability to manage time and multiple priorities to completion
  • Problem solving skills with an analytical thought process
  • Ability to adapt to a rapidly changing environment
  • Up-to-date certifications:
    • RN State License
    • ACLS Card
    • PALS Card
    • BLS Card
    • Approved health care provider CPR Certification

 

Preferred:

 

  • Three (3) years’ experience in medical, surgical, ER, or hospital required
  • Ability to travel (depending on the specific project’s location)

 

ABOUT CONSTELLIS

 

Constellis protects critical priorities safely and efficiently around the world. Operating globally and based in the Washington D.C. area, our employees bring unparalleled dedication and passion for creating a safer world and upholding the highest standards of compliance, quality and integrity. As a leading global provider of risk management, security, humanitarian, training and operational support services to government and commercial customers worldwide, Constellis’ forward-thinking solutions include a range of synergistic services, including background investigations, social intelligence tools, advanced training, logistics and life support, UAV and K9 services, and crisis response mitigation. At Constellis, our number one priority is to secure success for our customers. For more information, visit www.constellis.com

 

WORKING CONDITIONS

 

Work may be performed in both a clinic and/or field work environment depending on the project location. The candidate will be required to perform under adverse working conditions and is subject to frequent interruptions. Normal work hours are expected, however extended hours are often required depending upon the project specifics. Compensation includes fuel, lodging and food, if not provided by onsite location.

 

PHYSICAL REQUIREMENTS

 

Must be able to regularly lift and carry boxes and other awkward items weighing up to 50 lbs., including up and down stairs, and occasionally lift 100 or more pounds with assistance. Candidates must be able to walk, stoop, climb, twist, bend, run, squat, kneel, and work in awkward positions when moving patients from all types of locations. The work is demanding and unpredictable, requiring physical stamina, manual dexterity, compassion, good judgment, and the ability to react quickly under stressful conditions.

Paramedic

WHY CONSTELLIS?

 

In an ever-changing and complex world, security concerns are paramount. Enhanced security requires education, training and specialized skills. Constellis provides end-to-end risk management and comprehensive security solutions to safeguard people and infrastructure globally. Our team of strategic problem solvers has a steadfast moral compass and unwavering dedication to creating a safer world. Constellis is committed to the success of our customers and partners.

 

POSITION SUMMARY

 

Support various task orders that include disaster relief, COVID-19 vaccinations, hospital support or ground ambulance services. Each task order has different elements to the overall position. Responsibilities may include some or all of the items listed below.

 

RESPONSIBILITIES

  • May respond emergency medical dispatch requests and drive specifically equipped emergency vehicle
  • Determine nature and extent of illness or injury to establish first aid procedures to be followed or need for additional assistance, basing decisions on statements of people involved, examination of victim or victims, and knowledge of emergency medical practice
  • Administer consistent, high quality prescribed first-aid treatment at site of emergency. Performing such activities as: opening and maintaining an airway; ventilating patients; administering cardiopulmonary resuscitation; using automated external defibrillators; administration of intravenous injections and medication administration; treatment of minor wounds or abrasions; and application of splints
  • Provide pre-hospital emergency medical care of simple and multiple system traumas such as: controlling hemorrhage; treatment of shock (hypo perfusion); bandaging wounds; immobilization of painful, swollen, or deformed extremities; and immobilization of painful, swollen, or deformed neck or spine
  • Assess nature and extent of illness or magnitude of crisis and provides appropriate emergency medical care
  • Perform or assist in removal of victims from scene of accident or catastrophe if needed
  • Assist clinic professional staff with patient care to include: intake, registration and triage
  • Maintain vehicles, medical and communication equipment in accordance with state and federal regulations
  • Maintains timely, legible, highly accurate recordkeeping as required by the Company, local, state and federal regulations
  • Display an exemplary, safe, professional demeanor at all times
  • Practice absolute professionalism, integrity, confidentiality, and competency with patients, their families, the public, other agencies and coworkers
  • Attend continuing education and refresher training programs as required by employers, medical control, licensing or certifying agencies
  • Other duties as assigned

QUALIFICATIONS

  • Must be a member in good standing with local County Rescue or EMS Agency
  • Knowledge of medical protocols, policies, and procedures required
  • College coursework preferred, but not required
  • Must have valid driver’s license
  • Up-to-date certifications:
    • Valid State EMS license
    • Valid CPR card
    • ACLS card
    • Hep B. or declination
    • ICS 100
    • ICS 200 (recommended but not required)
    • ICS 700
    • ICS 800

 

ABOUT CONSTELLIS

 

Constellis protects critical priorities safely and efficiently around the world. Operating globally and based in the Washington D.C. area, our employees bring unparalleled dedication and passion for creating a safer world and upholding the highest standards of compliance, quality and integrity. As a leading global provider of risk management, security, humanitarian, training and operational support services to government and commercial customers worldwide, Constellis’ forward-thinking solutions include a range of synergistic services, including background investigations, social intelligence tools, advanced training, logistics and life support, UAV and K9 services, and crisis response mitigation. At Constellis, our number one priority is to secure success for our customers. For more information, visit www.constellis.com

 

WORKING CONDITIONS

 

Work may be performed in both a clinic and/or field work environment depending on the project location. The candidate will be required to perform under adverse working conditions and is subject to frequent interruptions. Normal work hours are expected, however extended hours are often required depending upon the project specifics. Compensation includes fuel, lodging and food, if not provided by onsite location.

 

 

PHYSICAL REQUIREMENTS

 

Must be able to regularly lift and carry boxes and other awkward items weighing up to 50 lbs., including up and down stairs, and occasionally lift 100 or more pounds with assistance. Candidates must be able to walk, stoop, climb, twist, bend, run, squat, kneel, and work in awkward positions when moving patients from all types of locations. The work is demanding and unpredictable, requiring physical stamina, manual dexterity, compassion, good judgment, and the ability to react quickly under stressful conditions.

Emergency Medical Technician (EMT)

WHY CONSTELLIS?

 

In an ever-changing and complex world, security concerns are paramount. Enhanced security requires education, training and specialized skills. Constellis provides end-to-end risk management and comprehensive security solutions to safeguard people and infrastructure globally. Our team of strategic problem solvers has a steadfast moral compass and unwavering dedication to creating a safer world. Constellis is committed to the success of our customers and partners.

 

POSITION SUMMARY

 

Support various task orders that include disaster relief, COVID-19 vaccinations, hospital support or ground ambulance services. Each task order has different elements to the overall position. Responsibilities may include some or all of the items listed below.

 

RESPONSIBILITIES

  • May respond to emergency medical dispatch requests and drive specifically equipped emergency vehicle
  • Determine nature and extent of illness or injury to establish first aid procedures to be followed or need for additional assistance, basing decisions on statements of people involved, examination of victim or victims, and knowledge of emergency medical practice
  • Administer consistent, high quality prescribed first-aid treatment at site of emergency. Performing such activities as: opening and maintaining an airway; ventilating patients; administering cardiopulmonary resuscitation; using automated external defibrillators; administration of intravenous injections and medication administration; treatment of minor wounds or abrasions; and application of splints
  • Provide pre-hospital emergency medical care of simple and multiple system traumas such as: controlling hemorrhage; treatment of shock (hypo perfusion); bandaging wounds; immobilization of painful, swollen, or deformed extremities; and immobilization of painful, swollen, or deformed neck or spine
  • Assess nature and extent of illness or magnitude of crisis and provides appropriate emergency medical care
  • Perform or assist in removal of victims from scene of accident or catastrophe if needed
  • Assist clinic professional staff with patient care to include: intake, registration and triage
  • Maintain vehicles, medical and communication equipment in accordance with state and federal regulations
  • Maintains timely, legible, highly accurate recordkeeping as required by the Company, local, state and federal regulations
  • Display an exemplary, safe, professional demeanor at all times
  • Practice absolute professionalism, integrity, confidentiality, and competency with patients, their families, the public, other agencies and coworkers
  • Attend continuing education and refresher training programs as required by employers, medical control, licensing or certifying agencies
  • Other duties as assigned

QUALIFICATIONS

  • High School diploma or equivalent required
  • Must have valid driver’s license
  • Must be a member in good standing with local County Rescue or EMS Agency
  • Knowledge of medical protocols, policies, and procedures required
  • Attends continuing education and refresher training programs as required by employers, medical control, licensing or certifying agencies
  • Effective oral and written communication skills with all levels of the organization
  • Strong organizational skills with the ability to manage time and multiple priorities to completion
  • Problem solving skills with an analytical thought process
  • Ability to adapt to a rapidly changing environment
  • Up-to-date certifications:
    • Valid State EMT License
    • CPR Card
    • Hep B. or declination
    • ICS 100
    • ICS 200 (recommended but not required)
    • ICS 700
    • ICS 800

 

ABOUT CONSTELLIS

 

Constellis protects critical priorities safely and efficiently around the world. Operating globally and based in the Washington D.C. area, our employees bring unparalleled dedication and passion for creating a safer world and upholding the highest standards of compliance, quality and integrity. As a leading global provider of risk management, security, humanitarian, training and operational support services to government and commercial customers worldwide, Constellis’ forward-thinking solutions include a range of synergistic services, including background investigations, social intelligence tools, advanced training, logistics and life support, UAV and K9 services, and crisis response mitigation. At Constellis, our number one priority is to secure success for our customers. For more information, visit www.constellis.com

 

WORKING CONDITIONS

 

Work may be performed in both a clinic and/or field work environment depending on the project location. The candidate will be required to perform under adverse working conditions and is subject to frequent interruptions. Normal work hours are expected, however extended hours are often required depending upon the project specifics. Compensation includes fuel, lodging and food, if not provided by onsite location.

 

 

PHYSICAL REQUIREMENTS

 

Must be able to regularly lift and carry boxes and other awkward items weighing up to 50 lbs., including up and down stairs, and occasionally lift 100 or more pounds with assistance. Candidates must be able to walk, stoop, climb, twist, bend, run, squat, kneel, and work in awkward positions when moving patients from all types of locations. The work is demanding and unpredictable, requiring physical stamina, manual dexterity, compassion, good judgment, and the ability to react quickly under stressful conditions.

Team Lead – Investigations

REQUIRED SECURITY CLEARANCE:  Must have a favorably adjudicated and current Single Scope Background Investigation (SSBI) or active Secret Level Security Clearance based on a SSBI.  Date of last investigation cannot be older than 5 years

 

REQUIRED EDUCATION: Bachelor’s Degree from four-year College or University

REQUIRED EXPERIENCE:  Experience in background investigations and/or knowledge of the Federal Investigative Standards (FIS)

RESPONSIBILITIES

  • Provide first line supervision to a team of Case Reviewers
  • Monitor cases assigned to unit to ensure compliance with delivery due dates and track submission of investigative leads. Check for quality and take necessary actions to complete cases
  • Prioritize cases where noteworthy or derogatory information is developed
  • Conduct second level review of team cases
  • Complete annual evaluations for team employees
  • Provide advice and guidance to field and post-field staff as well as training and mentoring of new team members
  • Provide counseling and disciplinary actions as needed
  • Maintain regular communications with team members to insure consistency
  • Timesheet approval to include leave management
  • Other duties as assigned

 

QUALIFICATIONS

  • Thorough understanding of Federal Investigative Standards
  • Excellent interpersonal skills both in person and by phone, with high professionalism
  • High computer skills, including proficiency in Microsoft Office (Word and Excel), database software, e-mail, Internet, IRMA

Operations Manager – DCSA

POSITION SUMMARY

This position will lead and manage the day-to-day operation for the OMNIPLEX Investigative Services Group (ISG) field work subcontract on the DCSA program.  The Operations Manager will execute the statement of work (SOW) by ensuring proactive coordination and communication with the Prime, ISG management, project personnel, and G&A support for the success of the project.

 

They will be responsible for quality and timeliness performance across the project and will engage with ISG Senior Management and Field Operation Managers to coordinate service delivery, metrics, and performance.  Additionally, this role will work in coordination with other operation departments to include Analytics, Finance/Billing, Recruiting, and Contracts.  The Operations Manager is the primary point of contract for ISG with the Prime.

 

RESPONSIBILITIES

  • Lead and manage the day-to-day operation
  • Execute the statement of work by ensuring proactive coordination and communication with the Prime, ISG management, project personnel, and G&A support for the success of the project
  • Implement Federal Investigative Standards and customer specific guidance accurately reflected in program documentation
  • Assure quality and timeliness performance across the project is achieved
  • Engage with ISG Senior Management and Field Operation Managers to coordinate service delivery, metrics, and performance.
  • Primary POC for ISG with the Prime
  • Work in coordination with Prime and ISG Analytics Manager to conduct quality assessments, metrics, and trend analysis
  • Provide presentations in meetings with Prime/Customer and up the company levels of executive leadership.
  • Implement DCSA processes, policies, and procedures
  • Instruct ISG personnel on how to navigate the DCSA Background Investigations Enterprise (BIES)
  • Establish and/or comply with reporting requirements for the Fieldwork Support Service contract to include project performance and staff metrics to meet contact goals and objectives
  • Resolve problems and apply practical solutions with results, which require an intimate knowledge of the personnel security background technical requirements and solid management techniques.
  • Prepare and disseminate project communications through medium such as, but not limited to, portal alerts, staff memorandum, hot topics, work instructions, one-on-one discussions, and other methods that facilitate project operations.
  • Hiring lead on the contract and will coordinate with recruiting and project control to identify staffing needs and resources, to include the development of a hiring pipeline to fill staffing gaps.
  • Will lead project ramp-up to full operational capability
  • Prepare performance evaluations for staff
  • Coordinate with corporate and support functions when issues arise or assistance for staff is needed

QUALIFICATIONS

Must have current security clearance cleared to T5 level

  • Must have proven leadership and communication skills to guide and direct project resources to meet high performance and quality expectations
  • Must have direct DCSA project experience within the last 5 years
  • Bachelor’s degree from a four-year college; or minimum of an Associate degree with two years of relative experience.
  • Five (5) years’ experience in the Background investigations industry with demonstrated skill sets to analyze technical and policy guidance from the Prime and translate them into an operations plan that will documentation and communication the requirements to the operations team, (i.e. staff, investigators, the training staff, etc.)
  •  
  • Have a strong understanding of Federal Investigative Standards (FIS) and how the FIS is applied to the DCSA tiered investigation requirements.
  •  
  • Demonstrated capability to facilitate coordination between ties like a Prime and management personnel in ISG departments to solve practical problems/issues and interpret requirements and/or changes.
  •  
  • Strong communication skills, verbally and written, in fulfilling the responsibilities of the position; includes contacting Investigators, interacting with Prime /Customer points of contact, and communicating up and down the organization through various forms (i.e., written correspondence, memorandums, PowerPoint briefings, required reports in Excel, or use of other methods) as required and necessary
  •  
  • Ability to present information in an effective manner to senior management.
  •  
  • Excellent organizational skills, critical thinking and reasoning skills, including ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in oral, written, diagram, or schedule form.
  • Advanced computer skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint), E-mail, Internet, and IRMA to include mail merge and SharePoint.
  • Ability to travel as required
  • Demonstrate experience and confidence presenting information in meetings with Customer and various levels of executive leadership.
  • US Citizenship.
  • EDUCATION

    • Bachelor’s Degree required.

Deputy Operations Manager – DCSA

POSITION SUMMARY 

This support position will manage and proactively track key project activities such as investigator staffing, investigator capacity and project caseloads, individual and project performance metrics and complete all administrative tasks in a timely manner.  The responsibilities are in direct support to the DCSA Operations Manager and includes, but are not limited to, the following: assist with identifying staffing requirements, running and reviewing project operational reports, maintaining daily, weekly, and monthly statistical reports, assisting with case production and audit of invoicing, and billing reports, managing investigator workloads, and coordinating and conducting training sessions.   

 

RESPONSIBILITIES 

  • Operate under the direction of the DCSA – Operations Manager 
  • Will take on day to day operations in the absence of the operations manager.  
  • Work in coordination with the Operations Manager and other managers on the ISG business unit such as the Analytics Manager and the Recruiting Manger to provide oversight to achieve maximum operational efficiency. 
  • Engage and communicate with investigators to optimize workload availability. 
  • Apply management’s guidance on field resource utilization to maintain the desired workload balance between DCSA and Non-DCSA programs 
  • Ability to understand and communicate workload in more than one unit of measurement such as leads, units of work or source units or some other proprietary measure need to track capacity on the project.  Weekly coordination of workload assignments from the Prime  to Investigators.  Monitor workload, field resources, and track weekly logs to ensure adequate field work is assigned to investigators 
  • Report to Prime the number of units of work an investigator needs to be proficient ensuring they receive adequate lead loads.  Monitor and track Units of Work in OMNIPLEX’s Case Management system and gain understanding of DCSA Background Investigations Enterprise Systems (BIES) Participate in organizational meetings and strategic initiatives.  Review, audit and process billing reports on a weekly basis.  Work with Recruiting to provide input for pipeline management 
  • Willingness to take on other duties and learn other aspects of the business as needed 

QUALIFICATIONS 

Must have a current security clearance based on a T5 investigation:   

  • Must have previous DCSA experience in within last 5 years working with their case management system  
  • 3+ years of experience within background investigations with knowledge of the Federal Investigative Standards (FIS) and how the FIS applies to the DCSA background investigation process. 
  • In-depth knowledge of DCSA processes, policies, and procedures regarding the Field work contract.  
  • Understand contract requirements by referring to customer guidelines 
  • Strong verbal and written communication skills, with proven experience contacting investigators about requirements and performance, interacting with client/customer points of contact (POCs), project management staff, and corporate support personnel.   
  • Proficiency using Microsoft Office: Excel, Word, Access, Outlook 
  • Excellent professional interpersonal skills both in person, by phone, and email 
  • Self-directing and detail oriented. 
  • US. Citizenship. 
  •  

EDUCATION:  

  • Bachelor’s Degree preferred 

Case Reviewer – Background Investigations

POSITION: Case Reviewer

Job Duties:

Provide advice and guidance to investigators on investigative and formatting requirements; Monitor pending cases to ensure compliance with delivery due dates and track submission of investigative leads; prioritize cases where noteworthy or derogatory information is developed; Monitor pending cases, review and revise reports of investigation; Check for quality and take necessary actions to complete case; notate Investigator Quality Performance remarks; Schedule additional leads as discovered in investigation. Other duties as assigned.

Basic Qualifications:

  • U.S. Citizenship;
  • Minimum 18 years of age;
  • H.S. Diploma or equivalent;
  • Bachelor’s Degree from four-year college or university; experience in background investigations and knowledge of the background investigation process to include thorough understanding of Intelligence Community Directive (ICD) 704 requirements; or equivalent combination of education and experience;
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in oral, written, diagram, or schedule form;
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to present information in an effective manner to senior management;
  • Proficient with Microsoft Office (Word, Excel, PowerPoint), E-mail, Internet, and database software;
  • Must have a current (within the last two (2) years) SSBI or active Secret level Security Clearance based on an SSBI.

Other Requirements:

  • Successfully pass criminal record and credit report checks;
  • Successfully complete a security interview;
  • Must be able to obtain the required U.S. Government Security Clearance.

 

 BENEFITS:

Constellis offers a comprehensive, total rewards package that includes competitive compensation, a flexible benefits package, work-life balance, and tailored career development programs that reflect its commitment to creating a diverse and supportive workplace.

  • Medical, Vision & Dental Insurance
  • Paid Time-Off Program & Company Paid Holidays
  • 401(k) Retirement Plan
  • Insurance: Basic Life & Supplemental Life
  • Health & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Personal Development & Learning Opportunities
  • On-the-job Training, Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach

 WORKING CONDITIONS:

Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday through Friday from 9 am to 6 pm, however, some extended or weekend hours may be required. The position does not require regular travel.

PHYSICAL REQUIREMENTS:

 Requires intermittent standing, walking, sitting, squatting, stretching and bending throughout the workday.

 

 

Case Scoper – Background Investigations

POSITION: Case Scoper

Job Duties:

Review submitted SF86 for completeness, content, and release forms; review security form and break out investigation elements into geographic area according to scoping guidelines; create Letter of Assignment (LOA) in database by inputting tasks on LOA; forward completed packages to Assignments Section; provide statistics referencing outstanding cases to coordinator; fill out necessary administrative paperwork to send to other operational units as necessary. Other duties as assigned.

Minimum Qualifications:

  • U.S. Citizenship
  • Minimum 18 years of age
  • H.S. Diploma/GED
  • No experience in the investigations field needed
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in oral, written, diagram, or schedule form
  • Excellent organizational skills
  • Good knowledge of U.S. geography and ability to read street maps and understand time/distance concepts;
  • Ability to read and interpret documents such as safety rules and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to customers or employees
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint), Internet and E-mail
  • Must have a current (within the last two (2) years) Single Scope Background Investigation (SSBI) or active Secret Level Security Clearance based on an SSBI.

Preferred Education and Experience:

  • Bachelor’s Degree from four-year college or university
  • Knowledge of the Federal Investigative Standards
  • Knowledge of the Standard Form 86.

Essential Duties and Responsibilities (Training provided):

  • Review submitted SF86 for completeness, content, and release forms.
  • Review security form and break out investigation elements into geographic area according to scoping guidelines.
  • Ensure all investigations meet Federal Investigative Standards, Customer guidelines, and lead requirements.
  • Create Letter of Assignment (LOA) in database by inputting tasks on LOA
  • Fill out necessary administrative paperwork to send to other operational units as necessary
  • Prevent errors and defects in products.
  • Maintain and help improve quality.

 

 BENEFITS:

Constellis offers a comprehensive, total rewards package that includes competitive compensation, a flexible benefits package, work-life balance, and tailored career development programs that reflect its commitment to creating a diverse and supportive workplace.

  •  Medical, Vision & Dental Insurance
  • Paid Time-Off Program & Company Paid Holidays
  • 401(k) Retirement Plan
  • Insurance: Basic Life & Supplemental Life
  • Health & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Personal Development & Learning Opportunities
  • On-the-job Training, Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach

 WORKING CONDITIONS:

Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday through Friday from 9 am to 6 pm, however, some extended or weekend hours may be required. The position does not require regular travel.

PHYSICAL REQUIREMENTS:

 Requires intermittent standing, walking, sitting, squatting, stretching and bending throughout the workday.